Refund & Return Policy

Customer satisfaction is important to us.

Return Eligibility

Returns are accepted only if:

• The product is damaged during transit.
• You received the wrong product.
• The product has a manufacturing defect.

Return Request

Please contact us within 48 hours of delivery with:

• Order Number
• Photos of the product
• Photos of the packaging

Non-Returnable Items

Since our products are handcrafted and prepared specifically for festive use, returns are not accepted for:

• Change of mind
• Incorrect product selection
• Minor handcrafted variations
• Products damaged after delivery due to misuse

Refund Process

After inspection and approval, eligible refunds will be processed to the original payment method within 5–7 business days.